Shipping policy

We ship from our Sydney warehouse Monday to Friday. Orders placed before 1pm AEST ship the same day. Orders after 1pm ship the next business day.

Australia-wide rates:

• Standard: $4.95 (1 to 3 business days for most metro areas). FREE on orders over $59.
• Express: $7.95 (1 to 2 business days). FREE on orders over $159.

We use Sendle and Australia Post Express. You will receive a tracking link by email as soon as your order ships.

International: flat $20 where available at checkout. Delivery times vary by destination, and any customs duties or import taxes are the responsibility of the recipient.

Damaged in transit: we will replace or refund immediately. Photograph the damage on arrival and email us at hello@alinabeauty.com.au.

Lost packages: we will lodge an investigation with the carrier and replace or refund your order. You will never be left out of pocket for a delivery problem that is not your fault.

Questions? Email hello@alinabeauty.com.au and we will reply within 24 hours.